Linnea’s Lights, LLC is a wholesale company and sells to the "Trade only". By submitting your order, you are certifying that you are ordering for a legitimate business and are recognized at the federal and state level to make tax-exempt purchases for the purpose of resale. We reserve the right to reject any application that we feel is not “bona fide”.
Opening wholesale order is $400.00, re-order $190.00. Orders must be placed in case pack quantities. All first orders are shipped under prepaid conditions. We accept Visa, MasterCard and American Express. Credit cards are charged at the time of shipment.
TERRITORIES & TERMS
We reserve the right to protect zip codes and/or areas within three (3) miles of active retail partners. Linnea’s Lights cannot guarantee all territory protection but will research proximity to existing customers with each new inquiry to the best of our ability. For an account to remain active and territories protected, an order must be placed at least once every 6 months with a yearly minimum of $1,500.00. Partners with no account activity over a six month period may be closed and subject to opening order minimums. We reserve the right to sell to another retail partner if terms are not met.
TERMS OF CREDIT
Net 30 terms will be considered on current accounts after three prepaid orders. To apply for Net 30 days, please fax your credit references including at least three wholesale trade references and one bank reference to 317-245-2312. Net 30 terms are only available to domestic customers. ALL international orders must be shipped under prepaid conditions. Delinquent accounts will be assessed a service charge of 1.5% of past due balances starting 30days after date of invoice as well as possible revocation of net 30 terms. If the need for collection arises, any and all collection fees are to be paid by customer. There is a $25 fee for returned checks.
Orders are shipped prepaid via Linnea’s Lights FedEx Ground account. Expedited or alternate shipping method requests, if approved, will incur additional handling charges. Since Linnea’s Lights candles are hand crafted in small batches, please allow a 2-3 week turnaround time from date of order for shipment or for quicker turnaround times, call for special accommodations. We reserve the right to halt shipments during periods of extreme heat and cannot guarantee the condition of candles during such period. For international orders, all orders are shipped F.O.B. Carmel, IN 46032.
Freight damages are the responsibility of the carrier. Damages from shipping must be reported within 5 days of receipt of your shipment. Please forward a photograph of damaged goods with a full description to email@example.com. Keep all packaging materials and do not use product until the shipping issue is documented with the carrier. LL will file a carrier claim on your behalf. Linnea’s Lights will replace the damaged goods or issue a credit on a future order only. No refunds will be given.
At Linnea’s Lights, we take great pride in producing the highest quality soy candle product available. Slight variations from candle to candle are considered a part of the unique handcrafted process and are to be expected. If for any reason you are dissatisfied with your order, please contact us within 5 days of receipt of merchandise to resolve. Any unauthorized cancellations, refused orders or returns will be charged a 20% re-stocking fee + all freight charges.
Prices are subject to change without notice.